Help Desk Comprehensive

 

 What is it?

Computers are an integral part of our everyday life at home, work, school and nearly everywhere else. Almost every computer user encounters a problem occasionally, whether it is the annoyance of a forgotten password or the disaster of a crashing hard drive. As a result, there is always a demand for specialists who provide advice to users, as well as the day-to-day administration, maintenance and support of computer systems and networks.

What will I learn?

At CDE Career Institute, our computer network support training programs will prepare you to install, maintain, repair and upgrade computer hardware and software. You will also learn software applications and internetworking technologies. Upon successful completion of the program students are eligible to take the examinations for CompTIA A+ Certification, CompTIA Strata IT Fundamentals Certification #FC0-U41, and CompTIA Network+ Certification #N10-005.

What are my career options?

  • Computer Support Technician
  • Computer Repair Technician
  • Help Desk Technician
  • Computer Field Technician

Student and Consumer Information